| CHI 98 Conference Program | April 18-23, 1998, Los Angeles, CA USA |
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Deborah J. Mayhew, Deborah J. Mayhew & Associates
Benefits
Learn what techniques and methods are available for designing good user
interfaces to both traditional software applications and to Web pages and
applets, when and why to apply them, evaluation techniques, and organizational
and managerial strategies.
Origins
This CHI "classic," renamed for CHI 98, consistently receives high ratings. The
tutorial has been updated to reflect new ideas, approaches and methods in the
field.
Features
Audience
Development managers, developers responsible for usability and usability
engineering practitioners. Experience with software development methodologies
will provide a useful context. No experience with usability engineering is
necessary.
Presentation
This tutorial is organized around a sample development life cycle and presents an
overview of human factors methods that can be applied at different points in the
development process.
Instructor
Deborah J. Mayhew holds a Ph.D. in Cognitive Psychology, has worked 19 years in
software development organizations, 12 years as a usability consultant and has
authored and contributed to three books on usability. Her clients include IBM,
AT&T, American Airlines and many others. Often her work involves introducing
usability techniques and methods into software development organizations.
Related Tutorial
Sarah Bloomer, The Hiser Group; Rachel Croft, The Hiser Group; Susan Wolfe, The Hiser Group
Benefits
You will learn techniques for convincing management and development teams of the
value of usability in a way meaningful to their organization.
Origins
This is an update of a highly rated tutorial from CHI 97.
Features
Audience
Usability professionals, user interface designers, developers and their managers
who want to improve the acceptance of usability activities within their
organizations. Consultants who wish to convince potential clients.
Presentation
Lecture with team exercises and group discussions.
Instructors
The Hiser Group has consulted to a number of large clients in Australia over the
past four years, facilitating the introduction of usability at the organizational
level. Sarah Bloomer, Rachel Croft and Susan Wolfe have worked with numerous
clients including Telstra, NCR, Kodak, the Australian Bureau of Statistics, GE
and IBM. Their expertise includes style guide development, cost-justification,
ethnographic methods and sociological issues.
Related Tutorial
Organizers
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