CHI 98 Conference Program April 18-23, 1998, Los Angeles, CA USA

World Wide Web and Internet Sessions All-at-Once

Tutorial: 2. Introduction To Web Design

Saturday 18:00 - 21:30.

Jakob Nielsen, Sun Microsystems

Benefits
You will learn how to design compelling, easy to use, well-structured and attractive Web sites, as well as simple and efficient methods for testing Web sites for usability.

Origins
This tutorial was highly attended at CHI 96 and CHI 97. Earlier versions were also presented at the World Wide Web Consortium's WWW'4, WWW'5 and WWW'6 conferences.

Features

Audience
Anyone responsible for authoring, designing and managing Web sites. Anyone with prior experience with the Web who understands the basic nature of Web pages.

Presentation
Lecture and small-group activities.

Instructor
Jakob Nielsen is a Sun Microsystems Distinguished Engineer. He was the user interface lead for the redesign of Sun's WWW pages, co-designed Sun's Intranet and has contributed to user interfaces for several other Web projects, online services and pre-Web hypertexts. Dr. Nielsen's most recent book is Designing Exceptional Websites: Secrets of an information Architect (New Riders, November 1997). Other books include Multimedia and Hypertext: the Internet and Beyond, Usability Engineering, Usability Inspection Methods (with Robert L. Mack) and International User Interfaces (with Elisa del Galdo).

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Tutorial: 6. Java-Based User Interface Design and Development

Sunday 09:00 - 17:30.

Manfred Tscheligi, Center for Usability Research and Engineering; Verena Giller, Center for Usability Research and Engineering

Benefits
You will learn about the benefits of Java from a user interface designers' viewpoint.

Origins
This is a new tutorial for CHI 98.

Features

Audience
User interface designers, user interface programmers and researchers. Attendees should have basic knowledge of the Web, some experience with common user interface software concepts and user interface guidelines. Java programming knowledge is not necessary.

Presentation
Interactive presentations and examples

Instructors
Manfred Tscheligi is Professor of Applied Computer Science at the University of Vienna and Director of the Center for Usability Research and Engineering (CURE). Verena Giller is Research Associate at the University of Vienna and Vice Director of the Center for Usability Research and Engineering (CURE). CURE is working on research and industrial projects in various domains. CURE is a member of the European Usability Centre (EUSC) Network, and runs the Austrian Java Competence Center (JCCA) in cooperation with SUN Microsystems. Several Java oriented industrial projects are managed by these instructors.

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Workshop: 8. The Toughest Web User Interface Challenges

Sunday 09:00 - 17:30.

Richard Miller, SoftCom; Keith Rettig, Bellcore

User interfaces on the Web are different from typical software interfaces because, as designers, we are constrained by the rapidly changing technology, Hyper-Text Markup Language (HTML), its related tools and a lack of robust widgets. Many of these problems may not be optimally solvable, but currently solutions are clearly less than optimal.

The goal of this workshop is to take the "cocktail napkin" interface discussions that commonly occur at conferences and move them into a structured workshop setting to further our understanding of Web interface issues. Issues such as cross-platform compatibility, navigation complexity, object selection and manipulation, and design considerations are relevant.

This workshop requires and encourages active participation of those involved. It is an exciting and bustling atmosphere with design work going on within each small work group. A user-centered design process for facilitating the workshop's activities and paper prototyping will be used to develop potential interface solutions.

In order to prepare for the workshop, design issues are required to be submitted electronically to the workshop organizers by 1 April 1998. Thus, participants are guaranteed that discussions and the results of the workshop will be current and interesting. It is acceptable to submit a short text-only email if the design issue can be expressed accurately. Solutions are not required or expected in the submission. We are looking, as a group, to solve problems that participants find difficult to translate into a Web solution. Knowledge of HTML is expected from all participants, and exposure to other Web technologies is helpful.

More information is available at http://design.softcom.com/workshops/sigchi98.html.

Contact
Richard Miller
SoftCom, Inc.
200 Middlesex Essex Turnpike, Suite 303
Iselin, NJ 08830 USA
Tel: +1 732 283 590, Ext.612
Email: rmiller@softcom.com


Workshop: 11. Web Navigation: Resolving Conflicts Between the Desktop and the Web

Sunday 09:00 - 17:30.

Hal Shubin, Interaction Design; Ron Perkins, Design Perspectives

Navigation on the Web is different from navigation on "traditional" platforms like Macintosh and Windows. Users of the new platform find a model of navigation that conflicts with the conceptual model they developed on the older platforms. Rather than finding ways for users to cope on this new platform, how can we design Web applications so people can work more easily, with fewer transfer-learning problems?

This topic is becoming more important as the Web is becoming ubiquitous. Good navigation is crucial for the success of applications on this platform. Little work has been done on this topic to date; this workshop should stimulate some good discussion. Workshop members will discuss their experiences and ways to overcome the problems. They will walk away with a concrete understanding of the important differences and with new ideas for designing for the Web.

Submit a 2-4 page position paper including a portfolio of Web navigation problems caused by the differences in navigation on the Web and other platforms. The paper should describe your background and the examples. The examples can be problems that you have solved, or problems that you have come across, with suggestions for change. We will look for a variety of participants who have given significant thought to navigation issues on the Web.

Submissions will be via email, and will be posted on the Web for easy access and discussion.

Contact
Hal Shubin
Interaction Design, Inc.
78 Chilton Street
Belmont, MA 02178 USA
Tel: +1 617 489 6595
Email: hshubin@user.com


Tutorial: 15. Web Site Design From the Trenches

Sunday 09:00 - 17:30.

Tom Brinck, Diamond Bullet Design; Darren Gergle, Diamond Bullet Design; Scott Wood, Diamond Bullet Design

Benefits
You will learn practical techniques for designing Web sites while meeting tight schedules and working with limited budgets.

Origins
This is a new tutorial for CHI 98.

Features

Audience
Designers and developers who are interested in Web site design. Experience browsing and searching the Web is assumed.

Presentation
Lecture and small-group activities.

Instructors
Tom Brinck is director of design & production at Diamond Bullet Design, doing Web site design and usability consulting for a wide spectrum of clients. Tom has an MA in computer science and cognitive psychology, and has previously done research in educational software, multimedia, and network services at Apple Computer, Toshiba and Bellcore. Darren Gergle is a digital designer at Diamond Bullet Design. He has degrees in fine arts and psychology from the University of Michigan and studied printmaking at the Glasgow School of Art. He previously worked on various digital media projects at the University of Michigan Museum of Art. Scott Wood is president of Diamond Bullet Design. His duties include site, database and software design. He has an MA in computer science and experience with software development and usability consulting.

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Workshop: 12. Beyond Internet Business-as-Usual

Monday 09:00 - 17:30.

Markus Stolze, IBM Zurich; Patrick Steiger, IBM Zurich; Michael Good, SAP Technology

The increasing success and popularity of Internet commerce makes it important to step beyond current limitations to overcome the problems shop designers are struggling with today, to better exploit the opportunities of electronic media and to prepare for new types of products and services. The goal of the workshop is to better understand the current state of Internet commerce and to generate a road map and research agenda for moving beyond Internet business-as-usual. Towards this end we want designers to report their practical experiences with setting up, running, maintaining and improving electronic shops. We want researchers to present prototypes, technologies and frameworks that show ways to transcend the current state of the art in Internet commerce and to accommodate growing user needs. Moreover, we want research and experience reports on how Internet commerce is changing the social fabric of business as well as the nature of individual transactions.

If you are interested in the workshop, submit a one-page statement of your background and pertinent interests, together with one recent paper (or description of an implemented system, including URL and/or other screen shots) related to the workshop topic.

Before submitting an application and in order to receive a longer description of the workshop and what will be asked of participants please review the workshop Web page at http://www.zurich.ibm.com/~mrs/chi98ws.html.

Contact
Markus Stolze
IBM Research Division
Zurich Research Laboratory
Saeumerstrasse 4
CH-8803 Rueschlikon Switzerland
Tel: +41 1 724 8263
Email: mrs@zurich.ibm.com


Tutorial: 21. Developing Collaborative Applications on the World Wide Web

Monday 09:00 - 17:30.

Andreas Girgensohn, FX Palo Alto Laboratory; Alison Lee, IBM T. J. Watson Research Center

Benefits
You will learn how to use commonly available WWW tools to design, develop, and deploy interactive and collaborative applications.

Origins
This tutorial is revised from its presentation at CHI 97.

Features

Audience
Designers, developers and researchers working on CSCW applications or creating WWW context with an interactive and collaborative component. Basic familiarity with at least one programming language with a C-like syntax (C++, Java, Perl) is assumed. No development experience in CSCW is required.

Presentation
Lectures, demonstrations, discussions, and group exercises.

Instructors
Andreas Girgensohn is a research scientist at FX Palo Alto Laboratory and Alison Lee is a member of the technical staff at NYNEX Science & Technology. Both have strong backgrounds in computer science and human-computer interaction. Over the last three years, they have developed tools and methodologies to support distributed work groups. They have presented updated versions of this tutorial to the CHI, CSCW, Web and KBSE communities within the past year.

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Tutorial: 23. Information Visualization: Advanced Interface and Web Design

Monday 09:00 - 17:30.

Ben Shneiderman, Human-Computer Interaction Laboratory, University of Maryland; Catherine Plaisant, Human-Computer Interaction Laboratory, University of Maryland

Benefits
You will learn about recent research results and how they can be applied to state of the art interface and Web design.

Origins
This is a new tutorial for CHI 98.

Features

Audience
User interface and WWW designers and their managers.

Presentation
Lecture, videos and demonstrations.

Instructors
Ben Shneiderman (Professor in the Department of Computer Science) and Catherine Plaisant (Assistant Research Scientist) are both at the Human-Computer Interaction Laboratory (HCIL) at the University of Maryland at College Park. Dr. Plaisant has an engineering background from France and has been a successful user interface designer and researcher for 10 years. Dr. Shneiderman is the author of Software Psychology: Human Factors in Computer and Information Systems (1980) and Designing the User Interface: Strategies for Effective Human-Computer Interaction (Third Edition, 1998).


Tutorial: 24. Web Sites That Work: Designing with Your Eyes Open

Monday 09:00 - 17:30.

Jared M. Spool, User Interface Engineering; Will Schroeder, User Interface Engineering; Tara Scanlon, User Interface Engineering; Carolyn Snyder, User Interface Engineering

Benefits
You will learn how to design a Web site that matches your business goals, and to identify and avoid usability problems by examining other commercial sites. Includes unpublished results of recent research.

Origins
This is a new tutorial for CHI 98.

Features

Audience
Anyone who has experience designing a Web site or creating content for one, including interface designers, developers, writers, graphic designers, usability professionals and marketers. No technical knowledge is necessary. Usability testing experience is useful but not required. Enrollment is limited for this tutorial; register early to guarantee yourself a space.

Presentation
Lecture/discussion, numerous examples including screen shots, video and live demonstrations. Small group exercises with live Web sites on the Internet.

Instructors
Jared M. Spool is Founding Principal of User Interface Engineering and on the faculty of the Tufts University Gordon Institute. He has over 16 years of experience conducting usability evaluations on a variety of products, is an expert in paper prototyping techniques, teaches seminars on product usability, and speaks at conferences such as Web 97, SD 97 and WinHelp. Carolyn Snyder is a Principal at User Interface Engineering. She teaches paper prototyping techniques, facilitates usability tests, writes articles on usability and has lectured at Harvard and NIST.

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Tutorial: 29. Designing Shared Virtual Environments

Monday 09:00 - 17:30.

Andrew McGrath, BT Labs, Center for Human Communications; Amanda Oldroyd, BT Labs, Center for Human Communications

Benefits
You will learn where and when to use virtual worlds. You will also learn about the tools available to support the design of virtual worlds.

Origins
This is a new tutorial for CHI 98.

Features

Audience
Anyone interested in designing virtual environments. Prior knowledge of Internet technology, basic computer graphics terminology and an interest in visual design concepts is recommended.

Presentation
Lecture, videos, live demonstrations. Design exercises with group discussions.

Instructors
Andrew McGrath is a senior designer and technical manager at BT's research labs in the UK working on Shared Spaces projects. His most recent work has been on The Mirror, a collaboration between BT, Sony and the BBC, exploring inhabited TV. Since 1991, he has focused on 3D user interfaces, including management of the Portal, an early VRML site. Andrew has a B.A. in 3D Design from Glasgow School of Art and an M.A. in Product Design from Manchester Polytechnic. Amanda Oldroyd is an animator at BT's research labs working on inhabited TV and education applications. Her most recent work has been on The Mirror. She is currently working on Renegade TV, a collaboration with Channel 4 and Illuminations, extending concepts pioneered in The Mirror. Amanda has a B.A. in Animation from Edinburgh School of Art and an M.A. in Animation from Bournemoth University.


Tutorial: 36. Current Issues in Web Design

Monday 18:00 - 21:30.

Jakob Nielsen, Sun Microsystems; Bruce 'Tog' Tognazzini, Healtheon; Erika Kindlund, JavaSoft

Benefits
You will gain an understanding of the current trends on the Web and their impact on the changing requirements for Web design.

Origins
This is a new tutorial for CHI 98.

Features
An exact list is impossible to provide because this tutorial will deal with issues that are current at the time of the conference. Some possible topics include:

Audience
Anyone interested in learning about current trends in Web design. Experience with the Web, basic Web trends and technologies, and Web design and usability is assumed.

Presentation
Lecture, demonstrations, case studies and discussion of issues raised by participants.

Instructors
Jakob Nielsen is a Sun Microsystems Distinguished Engineer. He was the user interface lead for the redesign of Sun's WWW pages, co-designed Sun's intranet, and has contributed to user interfaces for several other Web projects as well as online services and pre-Web hypertexts. In 1996, Bruce Tognazzini left his position as a Distinguished Engineer at Sun Microsystems to become Principal Scientist at Healtheon, a start-up company devoted to moving the medical industry onto the Internet. Erika Kindlund is a usability engineer at the JavaSoft division of Sun Microsystems. She conducts usability studies on the JavaSoft product line and evaluates emerging Web-enabling technologies and their impact on the user experience. Prior to joining Sun, Erika was a Human Factors Engineer at IBM's Santa Teresa Labs, developing multimedia database technology. She has also been a research scientist with the Interactive Multimedia Group at Cornell University, where she investigated collaborative design within networked multimedia environments.

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Papers: Web Page Design

Tuesday 11:00 - 12:30.

Session Chair: Tom Carey, University of Waterloo


Panel: Constructing Community in Cyberspace

Wednesday 08:30 - 10:00.

Organizer

Panelists


Papers: Persuasion

Wednesday 08:30 - 10:00.

Session Chair: John Thomas, Bell Atlantic


Panel: Distance Education: Is it the End of Education as Most of Us Know It?

Wednesday 11:00 - 12:30.

Organizers

Panelists


Papers: Talking on the Net

Wednesday 14:00 - 15:30.

Session Chair: Alison Lee, IBM T.J. Watson Research Center


Panel: Good Web Design: Essential Ingredient!

Wednesday 16:00 - 17:30.

Organizer

Panelists


Special Interest Group: Children and the Internet

Thursday 08:30 - 10:00.

Organizer


Panel: Is the Web Really Different from Everything Else?

Thursday 08:30 - 10:00.

Organizers

Panelists


Late-Breaking Results: Humble and Terrific! --- CHI-Lot's Web

Thursday 11:00 - 12:30.

Session Chair: Jean Sholtz, NIST


Panel: Baby Faces, UI Design for Small Displays

Thursday 14:00 - 15:30.

Organizer

Panelists


Special Interest Group: Current Issues in Assessing and Improving Documentation Usability

Thursday 14:00 - 15:30.

Organizers


Special Interest Group: Measuring Website Usability

Thursday 14:00 - 15:30.

Organizers




2026-03-07
chi98-web@acm.org
http://chi1998.acm.org/